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Frequently Asked Questions
Order
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
UK Standard delivery time: 2 to 5 working days after processing and shipping.
UK Express delivery: 1-2 working days after processing and shipping.
International deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Yes, if you are not happy with your ring then it can be returned please click here for the terms and conditions of returns.
Yes, if you are not happy with your product then it can be exchanged for something else, please click here for the terms and conditions for exchanges.
Product
Yes, all of our products come with a hallmark.
- Sterling silver is an alloy, meaning it's a mixture of metals.
- It contains at least 92.5% pure silver and the remaining 7.5% is made up of other metals, most commonly copper.
- The added metals increase the durability and strength of the silver, making it suitable for jewelry.
- Tarnishing is a natural process where silver reacts with substances in the air, particularly sulfur compounds, causing a darkening of the surface.
- Moisture, chemicals (like those in perfumes and cosmetics), and even some foods can accelerate tarnishing.
All our products included Silver Polishing Cloth to remove tarnish and keep your jewelry looking its best.
(All our products included Silver Polishing Cloth to remove tarnish and keep your jewelry looking its best)
- Wear it often:The natural oils in your skin can help to keep sterling silver shiny.
- Clean regularly:Use a polishing cloth to remove tarnish and keep your jewelry looking its best.
- Store properly:Keep your jewelry in a cool, dry place, preferably in an airtight bag or box, possibly with an anti-tarnish strip.
- Avoid harsh chemicals:Remove your jewelry before using household cleaners, swimming, or applying lotions, perfumes, and hairspray.
Payment
We accept the following cards:
Visa Credit, Visa Debit, MasterCard, Visa Electron, Amex, Switch, Solo/Maestro
We also accept Paypal, Apple Pay and Google Pay.